Terms & Conditions

Expected Conduct

All users of Work Stays are expected to engage with the platform and with one another in a professional and respectful manner.

Prohibited Conduct

The following conduct is not permitted:

• Submitting misleading, inaccurate, or fraudulent enquiries or offers.
• Uploading property images that contain branding, are misleading, or do not accurately represent the property.
• Sharing account access credentials with unauthorised third parties.
• Any conduct that could bring Work Stays or Workstays Eur Ltd into disrepute.

Non-Circumvention and Non-Solicitation

By registering on the Work Stays platform, all users agree to the following:

• For a period of 24 months following the date of last booking or enquiry made through Work Stays, neither Hosts nor Guests shall directly or indirectly arrange or facilitate any accommodation booking with the other party outside of the Work Stays platform without the prior written consent of Workstays Eur Ltd.
• Any renewal, extension, or new booking between a Host and Guest who were introduced through Work Stays must be processed through the platform for the duration of the non-circumvention period.
• In the event of a breach, the breaching party shall pay to Workstays Eur Ltd a sum equal to three times the commission that would have been payable on the circumvented transaction, together with any legal costs incurred in enforcement.
• Work Stays reserves the right to suspend or permanently ban any user found to be in breach of this clause.

Consequences of Breach

Work Stays reserves the right to suspend or terminate the account of any user found to be in breach of these conduct standards without prior notice. Serious breaches may be referred to legal proceedings.

Where the host is VAT-registered, the host is solely responsible for VAT calculation, invoicing, and remittance to HMRC. The host must issue a VAT invoice to the guest for each confirmed booking, itemising the Accommodation Fee and VAT, including the guest’s company details. The host may upload this VAT invoice via the booking page on the platform. For long stays of 28 or more continuous nights, the host must apply the reduced value rule per HMRC Notice 709/3.

Workstays operates as a disclosed agent and does not calculate, charge, or remit VAT on behalf of hosts. Workstays invoices guests for the gross all-inclusive amount only.